REL Communications
Home Page
Service Excellence
How You Do What You Do, By Bob Livingston
In The News
Contact Us

Paul Hebert

Paul Hebert began his career as a sales representative and eventually holding several important management positions during his 30-year career with Thomas J. Lipton, Inc. a division of Unilever Foods NA.  In the early 1990ís, he was a key member of the original team developing policies/procedures and the eventual national roll-out of Liptonís Trade Marketing Department.

As National Director of Trade Marketing for Lipton, he directed all aspects of the Annual Business Plan and was responsible for all trade marketing functions.  He spearheaded the corporate planning process by collaborating extensively with sales and marketing teams in developing strategic customer-based plans to achieve profitability and market share objectives.   

After his long career with Lipton, he worked with several start-up companies, such as Nuvim, Inc. and Heartland Foods as an independent consultant.  Managing a broker network in all Northeastern Markets, he developed and implemented sales and distribution plans designed to promote the planning and execution of the most effective trade promotion vehicles. 


See the Crossmark Video Testimonial

REL Consultants  
  Bob Livingston
Nick D'Agostino Jr.
Tom Aquilina
Jim Borders
Frank Cleveland
Pete Deeb
Gary Doyle
Paul Hebert
Henry Johnson
Stan Juozaitis
Jim Keller
Rob Livingston
Ike Luckenbaugh
Maureen McGlynn
Jim Toole
John Rinn
In The News Subscribe to RSS Feed 
 > Getting Better at Getting Better  
 > The Retail Service Quality Index  
 > Southwest Airlines' "bags fly free" stra...  
 > The Customer is Always Right  
 More >>  
How you do... What you doģ  

How you do... What you do gives us hope in what is perhaps the most comprehensive book published in awhile on the topic of transforming your culture into one that is renowned for Service Excellence. 

"How You Do What You Do", by Bob Livingston

  ©Copyright 2008. REL Communications. All Rights Reserved.  
home | service excellence | the book | consulting | in the news | lectures | testimonials | about | contact | privacy policy | careers